Verbal judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Citation formats are based on standards as of july 2010. He created and crashtested verbal judo when he was a police officer on an urban beat. The principles of verbal judo are based on the principles of physical judo, and some of. The most recent revision led to the art of judo, begun in 1882 by dr. The deescalation technique espoused by george doc thompson in the 1990s, inoculating officers against highstress scenarios, is making a comeback in the face of highprofile police shootings. Redirecting behavior with words by thompson phd, dr. Scenario b in the introduction is one of many examples in which verbal judo can work for police officers. Learn verbal judo with free interactive flashcards. In verbal judo, dont ignore or dismiss a questionthats the same as resisting it. Thompsons essential handbook has taught people how to communicate more confidently and persuasively.
Citations should be used as a guideline and should be double checked for accuracy. Thompson is the president and founder of the verbal judo. By uniting the persuasive power found in the rhetorical persuasion of aristotle and the physical redirective power of jigoro kanos physical judo, this book expounds the principles this is the second book written by george j. Through an exclusive partnership with the verbal judo institute, powerphone is proud to offer dispatch judo. Security, attack, flight, excessive repetition, revised priorities. Verbal judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether youre talking to a boss, a spouse, or even a teenager.
Everyday low prices and free delivery on eligible orders. See more ideas about psychology, judo and psychology facts. Verbal judo nonverbal and verbal communication tacticsbehaviors affect conflict in a. Many police officers now have this type of training as a standard to permit them to diffuse tense situation and avoid physical confrontation when possible. File 5 5 steps with george and lee transcription and coding. Redirection of student attention using verbal and nonverbal cues by beverly kay j. It is a way to live with dignity and power and assertiveness. The gentle art of persuasion, updated edition 9780062107701. George thompson, creator of verbal judo, along with gary klugiewicz, present a new training tool for law enforcement. It teaches you how important words are when dealing with any. Verbal karate is the use of unprofessional language, because you are using words to express your personal feelings. The verbal judo institute has provided training to our county for the past eleven years. A language strategy for dealing with difficult people, verbal judo was designed by college professor, police officer, and martial artist george thompson.
Verbal judo, or tactical communication, is the gentle art of persuasion that redirects others behavior with words and generates voluntary compliance. A mark of 70% must be achieved in order to receive a certificate of completion. Epo 5 demonstrate methods to use verbal judo to decrease or eliminate. It is a pleasure to offer any form of encouragement for the. Listen and speak more effectively, engage people through empathy the most powerful word in the english language, avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the. Using verbal judo techniques, personnel will be able to explain their behavior based on recognized, professional principles. It is not just for sales, not just to make money and not just to dominate people. Words account for less than 10% of what youre communicating. For those of you who are not aware of verbal judo, it provides the foundation for truly effective communication program for dealing with the public and especially people in a highly emotional state. Contrast break them by talking, a less nice technique, though it.
He created a programme in 1983 for defusing conflict and redirecting behavior with words. Suits a thesis submitted to the division of curriculum and instruction in partial fulfillment of the requirements for the degree of master of ed. It has been accepted for inclusion in masters theses by an authorized administrator of trace. Empathy involves putting yourself in the other persons shoes to. If you need to give criticism, give it first, then praise. Burns proposes a system of verbal judo to handle verbal abuse and disapproval in a non defensive manner.
Read verbal judo redirecting behavior with words ebooks online. Verbal selfdefense, also known as verbal judo,is defined as using ones words to prevent, deescalate, or end an attempted assault. Verbal judo is simply a tool, something everyone can use to enhance their communication skills. By uniting the persuasive power found in the rhetorical persuasion of aristotle and the physical redirective power of jigoro kanos physical judo, this book expounds the principles of the verbal judo training program, now recognized around the world. Language is a powerful tool, which in conflict can play a transformative role. Thompson doc rhino is the founder of the verbal judo institute. Your tone of voice and other nonverbal cues are far more important. Testing conducted in this online verbal judo course is designed to reinforce the information presented. Verbal judo 7 things never to say to anyone, and why. Users are able to repeat the course twice if the pass mark is not achieved. Verbal judo is but a new application of the willows truth. Verbal judo is also useful at home, and in the workplace.
Verbal judo, updated edition verbal judo, updated edition audiobook, by george j. Using sound verbal tactics in conjunction with staying within agency policy guidelines dramatically decrease personal and professional liability. Institute of police technology and management, university of north florida, 1994, isbn. It teaches you how important words are when dealing with any conflict, as well as guiding you to modify your own behavior in the way you see and approach conflict. Verbal judo, or tactical communications, is the gentle art of persuasion that redirects others behavior with words and generates voluntary compliance.
Choose from 73 different sets of verbal judo flashcards on quizlet. Instead, try to move with them and redirect their energy. Verbal judo use of words to achieve professional objectives 10. You are not connecting with your audience and you are off target verbal karate is easybut it doesnt work in oral communication. Reversing the order makes the praise seem insincere. Listen and speak more effectively, engage people through empathy the most powerful word in the english language, avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper. Remember, verbal judo is a way, the gentle way, to engage in tactical communication or what i call contact professionalism. Verbal karate verbal karate is lashing outusing harmful and destructive words.
He is now a popular lecturer and lives in albuquerque, new mexico. Lee fjelstad expert with the verbal judo institute, inc. It is classified as a nonfiction, personal growth, self help and communication genre. Judo judo is a modern martial art, combat and olympic sport created in japan in 1882 by jigoro kano.
Participants learn the skills to redirect the behavior of hostile people, to diffuse potentially dangerous situations, and to perform professionally under adverse conditions to achieve. It is a way of using words as a way to maintain your mental and emotional safety. Redirecting behavior with words download full ebook. Verbal judo or verbal selfdefence is defined more broadly in reallife usage, but the trope is defined only as stated above. The gentle art of persuasion, as defined by its creator, george thompson. George thompson shortly before his presentation on verbal judo at. Its most eye catching feature is its competitive element, where the objective is to either throw or takedown an opponent to the ground, immobilize or otherwise subdue an opponent with a pin, or force an opponent to submit with a joint lock or a choke. You can listen to the audio interview or read the transcript below. Jenkins was most recently the coauthor of miracle mon. Redirecting behavior with words staying calm in the midst of conflict, deflecting verbal abuse, and offering empathy in the face of.
Work to build trust, accentuate the positive and redirect the behavior, rather than. Petersburg, fl our officers must be as competent with words as they are with firearms. Verbal judo, or tactical communication, is thegentle art of persuasion that redirects others behavior with words and generates voluntaryverbal judo code 4. Jigoro kano, an educator who had studied at oxford. Its not about commanding that they perform a behavior, its about getting them thinking. Verbal judo 1st principle of physical judo is to not resist your opponent. Since 1983 and until he died in 2011, he personally trained more than 700,000 individuals in tactical communications a program he developed in 1983 for defusing conflict and redirecting behavior with words. Verbal judo teaches you tried and tested tactics to deescalate situations, treat people with respect and professionally handle verbal resistance and abuse will king, former director of verbal judo australia. This is the essence of how verbal judo works, redirecting hostile energy directed towards you, and influencing an aggressor to think on your terms. Redirecting behavior with words unknown binding january 1, 1994 see all formats and editions hide other formats and editions the pages dont have any markings, tears, or bent corners. The main reason i ask them to return year after year is that the message they provide is invaluable to public employees. Nonverbal communication we communicate with much more than words.